Even worse, when you pay them(each tie cost $2 to wash, totalling $16 for 8 ties), you give them $20, they gave you back $6 change. You feel strange and ask them why they give you that much change back. You know what they say? They say when you left the ties, they counted again, it was only 7 ties, so it costs $14 instead of 8 ties with $16. On your recepit it says 8 ties, but on their copy they scratched the 8 to 7, without telling you, even when you pay them, they didn't even say anything about it.
Now, if it was you, what will you do?
Now that I'm missing one tie. Any suggestions on what I could do? I asked them when the owner is gonna come back. They told me they don't know. The thing is the dry cleaner didn't admit that it was their fault. They kept saying that when I left the store, they recounted it. It was only 7 ties, I told them I left the phone #, they should call me right away. Maybe I could go back to the store and check out what caused the mistake. But it's really wrong that the changed the quantity themselves without telling the customer. Their attitude was like: you want the ties in a rush, i didn't even want you business. That was really frustrating!!!
Now that I'm missing one tie. Any suggestions on what I could do? I asked them when the owner is gonna come back. They told me they don't know. The thing is the dry cleaner didn't admit that it was their fault. They kept saying that when I left the store, they recounted it. It was only 7 ties, I told them I left the phone #, they should call me right away. Maybe I could go back to the store and check out what caused the mistake. But it's really wrong that the changed the quantity themselves without telling the customer. Their attitude was like: you want the ties in a rush, i didn't even want you business. That was really frustrating!!!