我公司收到客人的碗郵, 但客人收不到我的電郵

2008-05-30 8:50 am
我之前可以自由寄EMAIL給客人, 客人亦可以寄絡我, 來回沒有問題!但現在我只可以收到客人的電郵, 但如果傳給客人, 會有一封電郵AUTO REPLY 說寄了2個小時都寄不出去, 會在一天內嘗試;
但一日後就說寄不出去, 請問是什麼問題, 有什麼方法可以做到我又可以寄email給客人??
AUTO REPLY 的EMAIL內容:
"
Your message has been received by smtp04b.on-nets.com but has been undeliverable to the following recipients for at least 2 hours.
The mail system will continue to attempt to deliver your message to these recipients for a total of 1 days. You do not need to resend your message at this time.

Recipient(s):
[email protected]

--- Below this line is a copy of the original message.

Received: (qmail 35597 invoked from network); 29 May 2008 11:42:10 -0000
Received: from unknown (HELO XXXXXX.com) ([210.0.227.33])
(envelope-sender <[email protected]>)
by smtp04b.XXXXXX.com (qmail-ldap-1.03) with SMTP
for <[email protected]>; 29 May 2008 11:42:10 -0000
Received: from unknown (HELO LENOVO8B0ACB13) ([218.188.206.158])
by mail.on-nets.com with ESMTP; 29 May 2008 19:42:10 +0800
From: "seanyou" <[email protected]>
To: "'Uni-Pac \(Katy\)'" <[email protected]>
Subject: TEST!
Date: Thu, 29 May 2008 19:42:03 +0800
Message-ID: <[email protected]>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0001_01C8C1C4.11FC3030"
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: AcjBgQLeowlYsEKaSGKpUcoiOBjs+w==
Content-Language: zh-hk

此為 MIME 格式的多重部份郵件。
"
請各位朋友大力幫忙!!!謝!

回答 (5)

2008-05-30 2:02 pm
✔ 最佳答案
If this is happening to more than one customer, then it is your server’s problem, not the customers’.

You should look up to the set up of your mail server and check the “send email” setting since you may have virus in your computer that is affecting your sending of mail. If you tried and find nothing wrong, then better also reset your IP which should be the main problem of failure in sending out email.

If you still cannot find any problem, then you better call your computer maintenance company to fix it for you.
參考: Myself
2008-05-31 3:52 am
應該係你這邊的問題,原因可以有很多。最緊要係弄清楚誰是smtp04b.on-nets.com的負責人。因為很明顯是這台server不能發出你寄的電郵,要找對對口才有用。

通常寄不出的原因有幾個
1. 你無權限發電郵
2. 個DNS server傻咗,認唔到個客個mail server 路徑(你唔明唔緊要,IT同事一定會知)
3. 個mail server自己發生毛病,hang住咗係你封電郵

如果你趕著寄出去,只好用hotmail或yahoo寄給客人,記得要補個電話,不然個客有可能以為是垃圾電郵。

2008-05-30 19:54:34 補充:
BTW,點解你將IT問題放係「英文」題目中?IT的猛將朋友未必有機會睇到播。
2008-05-30 9:43 am
除左電郵滿左之外,亦有可能係對方電郵分類當了妳的email 係 junk mail (垃圾電郵) 拒收 ,亦有機會客人錯手將你email account block up 左。

你可以將return 嘅資料內容,fax 比個客睇睇,或問個客拎過另一電郵試下。

我公司有時都會收到 return mail,我就fax 再打電話同對方 confirm番個 email address。

2008-05-30 9:16 am
多謝你的回答, 但我想不是的, 因為客人可以收到其他人的電郵, 而只有我沒有!
2008-05-30 9:06 am
應該係你CLIENT個MAIL BOX有問題。
多數係佢個MAIL BOX爆左......

又或者係,你CLIENT個MAIL BOX有EMAIL SIZE限制,太大的EMAIL
就會自動反彈。

建議你叫個CLIENT CHECK下個MAIL BOX有冇爆,如果無就試下SEND個無咁大的EMAIL.
參考: me


收錄日期: 2021-04-19 01:13:19
原文連結 [永久失效]:
https://hk.answers.yahoo.com/question/index?qid=20080530000051KK00162

檢視 Wayback Machine 備份