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We shall design a CRM program for analysing the purchase information of our clients.
Our recruitment exercise will roll out in 3 stages.
This is to avoid sharp increase in staffing costs with the recruitment of entire batch of new members within a short period of time.
We suggest a customer review be conducted every year to gauge customers' opinions.
This is to enable us to understand thoroughly how we have been performing and what are expected from the customers.
This is a kind of service that is launched considering the resources situation of the company.
Success of it will depend on the selling performance of the sales team and whether target customers could be identified.
(It) will be sent to the parties concerned with a grateful letter.
This will enable us to get a thorough undertanding about our customers in areas such as their purchase volume and preference. This will enable us to send them the right information for reference.
Customers who have joined the discount plan will enjoy an extra 5% of discount than those on ordinary contracts.