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Product differentiation
An organization seeks to offer extra advantages to its customers. It identifies particular elements that are important to its customers and offers them increased benefits in this area. If it gets this right, it is able to charge a premium price for its product, allowing it to recover its higher costs and increase its margin and profit. The product must continue to be valued by the customer if the price premium is to hold up.
Product position
Every business needs to choose their position in order to compete in the market place and gain sustainable competitive advantage. For example, cost leadership, differentiation or focus. etc. After you consider the competitive environment, you could target your poducts braodly, covering most of the market or narrowly, focusing on a niche market.
2008-05-25 17:54:52 補充:
When an organization undertake product differentiation across the broad range of the market. The cost of differentiation while serving the mass market of customers, may be high.
2008-05-25 17:55:00 補充:
Of course the differentiatior can not ignore cost since a poor cost position will erode any gains that result from a price premium.