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1. Hello, this is xxx (your name) calling from Hong Kong and I'd like to check the status of a registered mail sent on 26 March.
2. I've checked Hong Kong Post Office's website based on the receipt and registered mail no. that it is sent out to Germany on 26 March. However, my friend has not yet received it. Can you check if it has arrived at one of the post offices in Germany?
3. The registered mail no. is RA84224000HK, can you check for me?
4. May I give you my friend's phone no. so that you can contact him/ her that the mail has arrived and ready to pick up?
5. Does any of your colleague speaks Chinese?