About bureaucracy

It is not too difficult to look for examples around, in fact, the most typical case you can easily observe is within every Government (most countries reveal such characteristics).

Say, the HKSAR Admistration (government), you can find the characteristics that you mentioned.

1. division of labour
every department will focus on its own area of responsibilities. for example, the family problems happened in Tin Shui Wai. if someone calls the police, they will arrive and see if any offence related to law, if no, they will get away. They will not refer the case to Social and Welfare department nor the organizations that provide social services.

2. hierarchy of authority
needless to say, to further explain this.

3. formal rules and procedures
see the recent case that the mother of two sons, one has mental illness, and that she went to public hospital with the two sons for services. however, she got rejected for provision of xxx to her mental-problem son. then she got crazily insane trying to push her son in wheel-chair downstair.
very typical case that government (civil servants) will only follow rules and procedures, that is according to the book.

4. impersonality
same case of (3) applies. nobody cares about individual specific needs from the public. only until the news got the report, and a lot of social criticism than they (government) may respond to it and take some actions.

5. promotion and selection based on merit
again needless to say. public servant normally need to wait and queue up for the seat of promotion for years (cantonese saying, get your chair and line up)




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