Read the information carefully and write the letter

2008-03-15 6:18 am
You are May Wong. You work for Mr.Collins, a businessman, as his secretary. Mr. Collins is going to ask you to draft a letter for him.Read the information carefully and write the letter.

1. Things to include in the letter to Mr. Robinson :

- 20 cases of Australian Red Wine he ordered a week ago our of stock
- Due to circumstance outside our control
- Sorry that earliest shipment won't arrive in Hong Kong until 13 Dec.
- Ask him to try our Spanish Road Wine, they are as good as the Australian Red Wine
- Give 20% discount if the taken them
- Ask him to clean the outstanding balance of $30,000 as soon as possible

2. Name Card of Mr. Robinson

Swan's Restaurant
12 Robinson Road, Mid Levels, Hong Kong
Tel : 2800 9981
Jack Robinson
Restaurant Manager

回答 (1)

2008-03-15 5:25 pm
✔ 最佳答案
Mr. Jack Robinson
Restaurant Manager
Swan's Restaurant
12 Robinson Road, Mid Levels, Hong Kong

Dear Mr. Robinson:

Thank you for placing an order of 20 cases of Australian Red Wine last week. Regretfully they are out of stock due to circumstances outside our control. We understand you want the wine as soon as possible but the earliest shipment won't arrive in Hong Kong until Dec. 13th. We sincerely apologize for any inconveniences that this may cause.

We do have some excellent Spanish Red Wine in stock and can be a very good replacement of the Australian Red Wine. If you decide to change your order to the Spanish Red Wine, we’d be happy to give you a 20% discount.

Currently your account with us has an outstanding balance of $30,000. Please send us a full payment as soon as possible.

We appreciate your business and please feel free to contact us if you’d like to change your order.

Sincerely,

XX Collins

2008-03-15 09:27:37 補充:
I put in "Spanish Red Wine" instead of "Spanish Road Wine". If "Spanish Road Wine" is really what you want, please change it accordingly.
參考: IMHO


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