Leaving possessions behind by careless guests in hotels are so common that they happen everyday , especially in rooms.
Every hotel has a lost and found procedure for its employees that must strictly adhere to.It is a serious offense to keep a found item for personal gain,this could lead to immediate dismissal.
A lost and found office in a hotel is either under security department or housekeeping department.The function of this office is to handle lost and found matters in the hotel