✔ 最佳答案
當你send了信後,就先等國泰那邊以電話通知你到國泰城進行第一次面試輪選,在電話對話均會全英語進行,只係簡單地通知你到國泰城面試 以及會詢間簡單問題如核對香港身份証號碼或查詢你是否操流利國語等等問題。 first-in只係帶ID Card就行了,不用帶其他。
到了面試日,先要到樓下閘口等上四樓面試(由國泰職員陪同),上四樓,跟住會在裏面點名並編排入座聽有關空服的簡介及是日流程等。
聽完之後,會度arm reach 208cm,度arm reach時是要脫鞋,可以屹高腳但不可以跳。
度完無問題之後會由interviewer等叫名入去room度進行輪選。
每位interviewer會帶五至六位不等的interviewee入去room度並就坐。
首先會由一對一作簡介對話,問的問題大約只會有關自己的工作等,當然也會問你點解會想做FA。還有的就會要你用英文描說圖片,圖片大約係與空服及機艙有關的(當一對一interview時,candidates係可以用廣東話chit-chat的)。
一對一全部做完後,就接著開始小組討論(關鍵),討論的topic大約會圍繞顧客的投訴這類形的(估都估到架啦其實:p ...)。最後完成後由一位volunteer作conclusion(interviewer會於呢段時間寫card,大家也可以用呢段時間用廣東話chit-chat的)。interviewer會最後每一位派返張card俾你,成功的話會寫著final-in日期的。
(整個interview會係全英語進行)
Group Discuession:
不論係抽中d咩係Guest Relation Manager/Robot/Safety,都無分別,因為無 "Right / Wrong" Answer。人地講到明唔要VOTE/Team Leader,就千祈咪做主角,因為做主角而無得Final in 既大有人在。Group Discuession佢地要睇既係你既TEAM WORK, How u accept Feed Back, How u communicate with each other! 所以,一定唔可以乜都你講晒。要識 "提議、和議、決議"。
幾句必中既英文係:
1. I take your point, but...
2. I (totally) agree with u...
3. In my opinion...
Final Interview:
好喇好喇,入最後大直路喇,亦係最難既一關。
填form同讀中文就真係無乜tips 喇。
謠傳...鬼婆interview係易dd既,不過鬼婆d英文有時都幾快,你sorrie, pardon得多都係死。P**sy + My*a(兩個chinese)就比較問得多d同問到篤d,不過佢地d英文好clean,聽都無咩問題架喇。
佢地通常都係先會講d野,等您去introduce urself。跟住就因應您ans佢地既而野而去問你。不過有d野都幾常問既,就係您既background (education, work experience, family)問下你為咩讀果科唔做果行呀,為咩轉field由舊工轉去做FA呀(千祈唔好只係答因為我想travel,死硬)屋企既背景呀,同朋友/同事之間既相處...
咁您就緊係講到自己同d朋友/同事有咁好得咁好喇,仲要帶出講下你同d同學同事點樣team work,做左d咩出黎。
佢地差唔多一定問您:
Why u wanna be a FA?
What u expect from this job?
Why u think u can be a good FA?
呢幾題都幾靠自己架喇。
可以講既就係:
Why U wanna be a FA?
Other than travel around,您仲因為咩想做FA?唔好講因為錢。呢個時候sale下自己幾想做FA。好多人會講,FA係佢地既夢想,不過我可以同您講,咁答唔係唔得,係好易出事。因為佢地唔係太想請d對FA有夢想,但係唔知FA係要做d咩既妹妹仔同哥哥仔。如果您答佢係dream既,咁就一定要講,您都識人做FA既(最好仲係CX既FA添喇),你好clear佢做緊d咩,eg. job duties (SAFETY COME FIRST)。如果您有埋而家做緊FA or Induction 岩岩train完既FA既referal Card,咁就更好喇。
What u expect from this job?
又係自我吹水喇。有咩expectation?都係果句,唔只dream同travel around the world喇,可以吹下,FA可以見到好多人、好多外面既野、咁可以improve到你自己...
不過講黎講去都係SAFETY COME FIRST。
CX係HONGKONG Ambassador,CX係most admire airline in ur heart呀,你會好proud of成為CX份子呀,擦下鞋喇。
Why u think u can be a good FA?
吹下您d communicate skill點好呀,對人點好喇,講下pax safety有幾重要呀,幾百人向您手架,etc
做左FA你就respresent CX,所以一定要晒下你有Good manner, Polite,無attitude problem,好可以接受人地既意見(both positive and negative。佢地會問您,您點去accept negative feedback,咩example),CX係講team work, Safety既。
2008-02-12 18:33:35 補充:
Actually this is the procedures few years ago, but most of them are similar with the current one. For more information, you may contact me.