✔ 最佳答案
Referrning to your complaint 711434, we have found out that it was due to the problem of the coating as a protection on the colour, after testing both in washing and ironing.
We would recommend to you a better qualiaty 711883 and enclose herewith the sample already tested for washing and ironing. Please advise us if the new quality is acceptable, that you would like to take it as a replacement. However, the price is different. If acceptable, we will deliver the new product to you promptly while at the same time, arranging for your return of the previous goods to us.