✔ 最佳答案
(四). 養成「第一次就做對」的習慣
追求品質必須注意效率與效能,強調事先的規劃與設計,並且有第一次就把事情做對,把對的事情做好的精神。
(五).對改善的結果做評估
品質的追求,到底要追求到何種地步?並非光靠「好品質」可以來描述,要對品質改善的程度作到「量化」的工作,讓人人真實的感受到「到底品質還差多少?」的有形意識;並對改善之結果不斷評估,以作為精進之基礎。
(六). 是一種持續性的精進過程
「凡事總有更好的」,對於品質的追求亦是如此,唯有不斷從事品質改進行動,充分發揮強烈的企圖心,才能提供更具價值的產品及服務。
(七).全員參與來達成
品質的追求不再是品管部門之專利品,也不再是品管部門之專責,它是全員參與、團隊合作的結果,只有當每一個人都把自己的同仁當作顧客看待,發揮互信、互賴的精神,共同參與致力於品質改善的過程,如此透過全員參與追求品質才會產生綜效。
(Four). Develop the habit of"do a rightness for the first time"
Pursuing the quality has to notice efficiency and effect, emphasizing in advance of program and design, and have first time do a thing rightness, chase right of the thing made-up spirit.
(Five).To improved of do valuation as a result
Does the quality pursues, want to pursue exactly what situation?The degree being canned describe by"good quality" not and only, improving to the quality works up the work of"the quantity turn", let the everyone feel the having material form consciousness of"exactly is the quality still very bad and few?" truely;Also evaluate continuously to the result of improvement to is an aggressive foundation.
(Six). Is a kind of aggressive process which keeps on sex
"The all things is always better", to the quality pursue also is such, work on a quality improvement action only and continuously, develop a strong attempt well, can provide to have a worth product and the service more.
(Seven).The whole memberses participate to reach
Quality's pursuing isn't the monopoly of quality control section any more, also Be not quality control section any more it be responsible for, it is the whole memberses participate, team cooperation of result, only be each persons own colleague regard as the customer treat, exertive mutual trust, depend on with each other of spirit, participate process of concentrating on the quality improvement together, so that participate to pursue quality and then would produce a Zong effect through the whole memberses.