英文電話溝通問題

樓上的用戶文法不當﹐ 這是我的翻譯﹕

1.咁接起個電話後想知佢找邊個
有禮貌的方法應該係點講
Good morning. May I help you?
Good morning. What can I do for you?

2.如果佢講了個名都係聽唔清楚
咁想佢再清楚講多次應點講
I beg your pardon/Pardon me.
I am sorry. I can't hear you. Would you mind to repeat?

3.知找邊個後
咁叫佢hold 住條線點講
Please hold on for a second. I am going to transfer your call to XXX.


4.發覺找個個人唔係到
想幫佢留messge有禮貌的方法應點講
XXX is not in the office right now. Would you please leave a message?


5.發覺係混吉打錯
有禮服地話返佢知打錯應點講
I am afraid that you've got the wrong number.


6.聽來聽去都唔知佢up乜
要找人幫拖，有禮貌地話佢知我會把個電話轉俾第二個人應點講
Would you please hold on a second? I am going to transfer your call to XXX. He/she can help you. (你唔需要話比他知你唔明他說甚麼﹐告訴他你會將他的電話轉到另一位同事就得)


7.留完message 後想confirm 無錯
話佢知我會repeat一次睇下有無錯應點講
Let me double check and repeat your message, your phone number is XXXXXX, is it correct?

第4條，如果那個人在公司，不過剛巧去了公司其它地方，這時可以這樣說：

I don't see him around right now
please leave your message
he will return your call later
(he will call you back later)

1. How may I help you / May I know who you are looking for?
2. Pardon me!
3. Please hold while I transfer your call.
4. Thank you for holding. Unfortunately XXX is away from his/her office. Would you like to leave a message?
5. Sorry. I think you have dailled the wrong number!
6. Please hold while I transfer your call to XXX who will be able to help you for your concerns.
7. I will repeat to confirm accuracy......