CX 的CS.....

1st Interview at Cathay City - CSO
-Self Introduction - Cantonese
-Group Dissucion - 2 study cases - English 6-8 ppl

The interview will give you a letter after interview, if you have a blank date/time slot go to 1st floor to arrange your final interview. If the letter indicated you are still under consideration, that's mean you've failed.
**Ensure you have all your original Cert or reference letter with you.

Final Interview at Airport - CSO
-They will give you a booklet to read in regards of CSO, job duties, career path & bus schedule. You have to pay attention on the job duties & bus schedule, the interviewer will ask you a couple questions.
-They will provide a piece of paper which you need to fill out, briefly example what is the job duties of CSO and what do you think about it - in English

- During the interview, the interviewer will ask you to do a brief self introduction in english.
- Role Play - in english
- Brief chat - Cantonese

After the final interview, they will tell you to wait for their call as they need to fax the paperwork back to Cathay City.

If you are successed, their HR will usually give you a call within 1-2 days for Body Check.
If you've failed, they will send you an e-mail to let you know your application is still under consideration.

Body Check at Cathay City
-Hearing Test
-Eye Sight Test - Ensure you have the right glasses with you
-Body Check with Doctor

After the BC, if everything is ok, HR will give you an offer call within 1-2 days. On the day when you sign the contract, you will also have to do the mandarin assesment which will not affect your marks.

Good luck!! :)