勁急...酒店guest service officer

2007-05-23 1:20 am
明天我會去interview
佢地個post係guest service officer
咁我想問其實係咪即係等於front desk receptionist?
如果唔係又應該係點?
唔該幫幫忙
更新1:

係咪即係類似concierge?

回答 (2)

2007-05-23 2:10 am
✔ 最佳答案
酒店前堂 front desk - 約分 reception, cashier, concierge, guest service, reservation, 連代客泊車都係佢地 ka. reception 即係做 check in, check out, cashier, mark 房....之類. guest service 多數係專責解決內部客人既問題. 平日你入到 hotel lobby, 咪成日見到有張檯放係大堂既. 就係個度 lak. 通常係 D 客人打落黎, 或經過時; 問你一 D 問題 lor. 咁你就要幫佢解決. 或搵相關既人解決.
2007-05-23 6:40 am
yes he is right


maybe also guest relationship too

which hotel you interview ar?


收錄日期: 2021-04-18 22:16:45
原文連結 [永久失效]:
https://hk.answers.yahoo.com/question/index?qid=20070522000051KK02571

檢視 Wayback Machine 備份