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Cover Letter Sample
Name,
Address
Phone numbers
Date
Mr/Ms Full Name,
Title,
Company Name,
Address
Dear (correct name of contact),
I wish to apply for the position of Call Centre Supervisor as advertised in The Age on October 2004. The job reference number is 123456.
I have enclosed my resume to provide you with an overview of my experience and training. I have 10 years experience working in call centres and a solid commitment to this important customer service field. My most recent position has provided me with two years supervisory experience as team leader of 20 staff.
I wish to build on my achievements and take on a management position in this area. To assist me in this goal I have recently completed a six-month course in Managing Customer Service Centres. As a result, I can offer you a combination of practical experience and up to date theoretical knowledge.
I would be very pleased to discuss my application further with you at your convenience. Please contact me at the above address so that I can provide you with any additional information you may require.
Yours sincerely,
(signed)
Name
Resume Sample
Personal Details Of
Joe Candidate
Address:
25 StreetName St,
MySuburb 3186 Australia
Home Phone Number:
(03) 9123 4567
Work Phone Number:
(03) 9234 5678
Mobile Phone Number:
0148 555 400
Fax Number:
(03) 9777 8888
Email:
[email protected]
Homepage:
www.joecandidate.net.au
Date of Birth:
29/02/1956
Nationality:
Australian
Career Objective:
To find a fulfilling career which uses my many skills.
Languages:
French (Basic Speaking)
Education
Tertiary:
University of Melbourne
1999 to 02/1997 - Full Time
Bachelor
Accounting
Australian Institute of Music
1997 to 02/1995- Full Time
Diploma Of
Musical Studies
Outer Eastern College of Tafe
1983 to 01/1982 - Full Time
Certificate Of
Office Techniques
Employment History
Jun 1999 -
Industrial Industries Inc.
Position:
Production Manager (Permanent)
Company Description:
Suppliers of Industrial Compounds
Reporting To:
General Manager
Duties:
Overseeing, on a project by project basis, the fulfillment of contracts in the Noxious Chemicals Division. Responsible for the day to day management of 5 staff members, budgeting for the area, and delivering projects on time and on budget.
Professional Affiliations
1996
Australian Engineering Group
Member of the Board
1999
MySuburb Chamber of Commerce
Member
1996
Institution of Chemical Engineers
Secretary
Computer Skills
AutoCAD
Above Beginner (Intermittent Use)
Microsoft Office 2000
Expert (Constant Use)
Microsoft Project
AboveBeginner (Intermittent Use)
Microsoft PowerPoint
Above Beginner (Intermittent Use)
Hobbies and Interests
MotorcycleRiding, Amateur Astronomy, Winemaking.
Referees
Academic:
Silent Spring
Lecturer/Head of Department
R.M.I.T. Chemical Engineering
Contact:
Phone: (03) 9876 5432
Email:
[email protected]
Professional:
Reginald Industrial
General Manager
Contentious Engineering
Contact:
Phone: (03) 9456 1234
Email:
[email protected]
Personal:
David Smith
Manager
Scientific Bookshop
Contact:
Phone: (03) 9111 2222
Email:
[email protected]
參考: Used to work at an employment agency