✔ 最佳答案
O = operator / C - caller
O: Good morning, (company name), (operator's name) speaking, how may I help you?
- 早, xx公司, 我係xx, 我可以怎樣幫您?
C: Good monring. I would like to speak to Mr. A please.
- 早, 我想找A先生
O: Certainly. Let me put you through. Thanks for calling and have a nice day!
- 好啊, 等我幫你轉線. 多謝您的來電, 祝您有好的一天!
O = operator / C - caller
O: Good morning, (company name), (operator's name) speaking, how may I help you?
- 早, xx公司, 我係xx, 我可以怎樣幫您?
C: Good monring. I would like to speak to Mr. A please.
- 早, 我想找A先生
O: I am sorry. He is on the line right now. Would you like to hold? Or shall I ask him to call you back?
- 不好意思, 他正在講電話. 您想等一下嗎? 或是我請他回電給您?
C: Oh, please ask him to call me back.
- 啊, 請叫他回電給我吧
O: Certainly. May I have you name and phone number please?
- 好啊, 可以給我您的名字和電話號碼嗎?
C: My name is B, and my phone number is XXXX-XXXX.
- 我叫B, 電話號碼是xxxx-xxxx.
O: Mr B, I will ask Mr A to call you back as soon as possible. Thanks for calling and have a nice day!
- B先生, 我會請A先生盡快回電給您.多謝您的來電, 祝您有好的一天!
如果Mr A 是在外地公幹:
O: Mr A is on a business trip. He is due back next Monday. Mr C is his assistant. May I put you through?
- A先生在外公幹. 下星期一才回來. C先生是他的助手, 我轉給他接聽好嗎?
如要問對方你想搵邊位:
O: Who would you like to speak to?
希望幫到你 ^^