對仁川國際機場作出投訴的方法

2007-04-19 9:06 pm
話說一月經仁川轉機,係機場整到隻手流血
於是就去詢問處問邊度有急救站,仲俾個傷口佢睇
我問:Is there any 1st aid?my hand is bleeding
甘個員工就話"We don't have 1st aid
於是我就話:My wound is not so serious,so, would you please give me a band-aid?
員工用好唔客氣既態度同我講:We don't have a band-aid,you go to Pharmacy get it yourself
我問:Then, at least do you have alcohol for sterizing my wound?
員工話:We don't have
我好難相信一個國際機場,無膠布無酒精俾受傷既旅客
旅客交足機場稅,機場有義務為旅客提供援助同服務
我認為好有必要投訴
覺得寫信寄去機場效率低
請問有無咩方法可以作出有效既投訴
而有人去跟進?
唔該哂

回答 (3)

2007-04-20 3:22 am
✔ 最佳答案
你儘管寫信去IATA,就是那間國際空運協會,你買機票一定見過佢logo. 因為Incheon剛獲得2007 (2006?) 全球最佳機場,你若持著這點再寫信去仁川機場公關部,佢哋唔會唔理,也可寫去韓國觀光公社,香港設分店,因為佢哋好想香港人去韓國旅遊,所以佢哋會認真D對香港人的申訴。


International Air Transport Association
IATA is the governing Body that creates regulation for international air transport, including regulations controlling the transport of Dangerous Goods By Airwww.iata.org/ - 21k - 網頁紀錄 - 更多此站結果



韓國觀光公社
韓國的國家旅遊局,含韓國旅遊指南、韓國購物、韓國美食、韓國文 化及活動資訊。big5.chinese.tour2korea.com/ - 619 - 網頁紀錄 - 更多此站結果
仁川機場公關部
http://www.airport.or.kr/iiacms/pageWork.iia?_scode=C1207010101&fake=1176981497805

2007-04-21 20:25:01 補充:
其實我都好難相信一個國際機場無medical center. 但現在你不滿的問題是那個職員的態度, 那職員對機場的話境也似乎一無所知。不過,我個人都有不滿仁川機場的事件發生, 不過呢度無位詳談
參考: my knowledge+yahoo
2015-03-21 9:57 am
用心服務"貸"您解決任何債務問題,專業理財規劃一次幫你搞定貸款麻煩事

YES貸款理財,歡迎您的加入 LINEID: hot777

銀行貸款 免費諮詢評估 0986、 377、 776

專辦:

房屋貸款、房貸轉增貸款、房貸遲繳、銀行二胎貸款、信用貸款、

民間二胎/三胎代償、代墊、土地貸款、民間二胎借款、

負債整合、二胎借款、房貸協商、房貸整合降息、

免費諮詢評估鑑價或協助辦理各類貸款,不事先收取手續費或代辦費

- -歡迎同業配合- -- -歡迎同業配合- -- -歡迎同業配合- -


如有打擾在這跟您說聲抱歉。
2007-04-21 1:33 pm
There is a Medical Centre in Incheon Int'l Airport which is run by INHA University Hospital.

This is the English web page of Incheon Int'l Airport
http://www.airport.or.kr/eng/airport/

This is the Medical Centre:
http://www.airport.or.kr/airport/facility/efalicityInfo.iia?carId=34

Category : Inha University Hospital
Items : Hospital/ Dental clinic
Hours of Operation : Always Open
Location : 1B, East Area
Tel : 82-32-743-3119
The hospital provides emergency treatment in case of the patient occurrence in passenger terminal, cargo terminal, CIQ area and inside of airplane for the passenger’s health care. It also checks weak passenger’s ability to fly and issues the internationally certified medical diagnostic statement.
link:

This is the Pharmacy:
http://www.airport.or.kr/airport/facility/efalicityInfo.iia?carId=35&fake=1177102912713

Category : Sam Il Pharmacy
Items : Medicine, Red ginseng, Korean traditional medicine, Health assistance foods
Hours of Operation : 07:00 ~ 20:30
Location : 1B, East Area
Tel : 82-32-743-3399
For the convenience of travelers and personnels residing in Incheon international airport, we prepare prescription medicine of airport medical center Inha university and sell Ginseng Red, neutraceuticals, non-prescription drugs and OTCs at moderate price.


You may lodge your complaint to the site directly.
Goto Customer Center, and register as a member and leave your complaints/comments/inconvenience to the Customer Suggestions section.
They said they would reply to you within 24 hours.

Here are some guidelines for you when asking question:
http://www.airport.or.kr/helpdesk/bul/bulInfo.iia?langGubun=E&fake=1177103619572

Leave your comments to the Customer Suggestions (icon on the left column):
http://www.airport.or.kr/login/FLogin.iia?ret_url=%2Feng%2Fhelpdesk%2Fpropose%2FProposeMain.iia


P.S. The staff l met in Incheon Int'l Airport were quite good and Korean people are quite helpful. Wonder who did you talk to because it seems to me that usually Korean people do not speak very good English and they might not understand "1st aid", "band-aid" "sterizing" etc... At that time you transferred at Incheon Intl Airport which means you were at the restricted area. May be you talked to a flight attendant or airline staff who did not know Incheon Intl Airport very well. The officers at the airport may not be found in that area. Immigration officers are at the immigration counters.


收錄日期: 2021-04-26 17:28:07
原文連結 [永久失效]:
https://hk.answers.yahoo.com/question/index?qid=20070419000051KK01266

檢視 Wayback Machine 備份