收銀員與顧客的對話

你可以試下以下對答方式:-

1. Sir/Mad'm, would you like to pay in Cash or Credit Card?
2. We're so sorry that we can only accept XX bank or XX bank's cards.

客人付錢時, 你可以這樣說:
1. The total is $2,382 (two thousand three hundred & eighty-two) please.
客人付錢時 (無論現金或credit card), 你便說: thank you very much!
如要找錢, 便說:
1. Here's the change of $18 (eighteen dollars)
在這時, 再說:
Thank you for your purchase! You're very welcome to come again & enjoy your shopping!

還有, 有時可能客人有查詢, 例如:-
1. 如客人想問可不可以以其他貨幣付款, 你可以答:-
a. Yes, we accept USD.
b. So sorry that we only accept HKD.

2. 如客人在付錢後想換一些貨, 或問退錢的可能, 你可以說:-
a. We can help you to change to another item/style which is not less than the amount you just paid (我們可讓你換貨, 但價錢是不可比你已付款的少 - 多數都不能退貨吧)
b. Sorry sir/mad'm, we can let you change to take another item/style instead of returning the money to you (很抱歉, 我們可讓你換款, 而不可退款)

希望幫到你啦~

http://www.ale.com.tw/ale_online/

先生,你給現金還是信用卡?
Hello Sir, will you pay by cash or credit card ?

我們只收xx&xx的信用卡
Sorry Sir, We only accept xx & xx's credit card

Sir, you want to pay by cash or credit card?
We accept XXX (bank name) credit card only OR
We accept credit card of XXX (bank name) only