How to measure logistics performance?
Quantitative or qualitative measure?
How to make comparison?
About Logistics......
2007-04-10 10:45 am
回答 (1)
2007-04-10 5:40 pm
✔ 最佳答案
1) Tangible (Quantitative) measures such as sales volume, sales growth, time saving, cost saving, efficientcy, % or error. 2) Intangible (Qualitative) measures such as production scheduling, process improvement, customer satisfaction and rate of re-purchase of customers.
2007-04-10 09:40:46 補充：
A graduate of CityU BBABM and a HR executive.
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