Rolex 錶一問

我有位uncle係一年前到係英皇買左一隻rolex,十幾萬, wear唔夠二三個月就壞左,停左唔識行,佢都幾嬲,因為覺得只錶咁貴,唔應該咁快壞,不過都要死死地去叫個sales攞去repair,但係個sales重要話lee d 野唔關佢地事, 又話係佢自己整壞隻錶,叫我uncle自己攞去rolex既repair centre度,我個uncle當堂嬲到爆啦...ok 啦,repair後又幾個月,最近隻錶又壞,咁佢認為一定係只錶問題,佢當堂想即刻黎香港揷個sales (因為佢係大陸),咁宜家佢想問可唔可以換過一隻,當然唔得啦,你當人stupid咩....各位大哥,覺得lee 個情況佢可以點,應唔應該去消委會complaint,但係佢係大陸人,人家會唔會受理??或者各位大哥有冇其他方法,萬分感激!!!