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To Manager,
Today, my family went to your restaurant today. I know that you the one of the famous restaurant of the town and my friends also encourage it. so I decided to dinner with my family. When i was come in, there was crowded and very noisy, childs was running around and someone speaking very louded. Furthermore, the speaker in the front door also louded that we cannot talk with each others.
My husband would like to leave because of crowed place and we have to waiting a long time. after an hours, we have seats finally. Then we order some foods. However, we have waiting more than half an hour. Besides, i was urge the waiters and waitress many times. it takes almost one hours, orders are came. unfortunately, the waiter suddenly fall in and put all those thing up side down. all the foods falls in my daughter. However, he seems nothings and just give us some tissues. I was get mad and run away as well.
I want to complaint your restaurant services and the waiter named Charles, he was rude to us and I will no come to your restaurant. I will also complaint to Customers Council as well.
Mrs. Chan
