✔ 最佳答案
Property management systems have greatly enhanced a hotel's ability
to accept,store,and retrieve guest reservations,guest history,requests,and
billing arrangements.The reservations part of the property management system
also provides the reservations associates with information on types of rooms
available, features, views, and room rates.
A list of expected can be easily
generated.Before the advent of PMS, it took reservation associates much
longer to learn the features of each room and the various room rates and to
make up the arrivals list
The reservations management component allows the reservations department
to quickly accept reservations and generate confirmations and occupancy forecasts
for reservations taken by the hotel directly and by the CRS.
Most chain-operated or affiliated hotels have a 1-800 number to allow guests to call, without charge,to make reservations anywhere in the United States and, in some cases, overseas.
財富管理系統有效地提高一間酒店於接收, 儲存, 挽回賓客的預約, 賓客的歷史, 要求及賬單安排方面的能力。財富管理系統的預約部分更為參加了預約的夥伴提供有關可預約的房間, 房間的特色, 景觀及價格的資料。
你可以輕易地生產一份預計清單。在有PMS出現前, 參加了預約的夥伴往往需要更長的時間才可以知道每間房間的特色和不同房間的價格。他們還要自行預備到達清單。
這個預約管理要素令預約部門可以快速地接受預約, 生產預約確定及由酒店及CRS直接接收的預約的佔有期預測。
多數連鎖式運作或附屬的酒店都有一個由1-800不等的號碼以無給客人致電, 在不收取費用的情況下, 他們便可以在美國任何地方, 甚至乎海外致電預約。
唔好意思, PMS及CRS呢d專有名詞真係唔知
但希望可以幫到你
2006-11-28 04:57:49 補充:
sorry最尾o個段係「供」給客人致電