物業管理 (Property Management) 和設施管理 (Facilities Management) 的分別

Both FM and PM concern the as-is status of all fixed assets, but FM does not limit to it, FM concerns the life cycle of all fixed assets but PM only concentrates on the management of the completed buildings. FM aims to ensure all assets in good condition during its life cycle cost. Meanwhile, the initial cost, operation, maintenance and disposal cost are also issues that Facilities Manager shall notice. Since the perspective is so different between FM and PM, the actual building performance of property under Property Management and Facilities Management is largely different.

In Management Content, PM ensures the facilities in good condition by utilize minimum cost. And Facility Management maximize the efficiency while minimizing the cost by energy saving, environmental protection and facilities flexibility.

Although FM approach encompasses more functions than the PM approach and across a longer time span of the life of buildings, it is hard to implement FM approach if the properties are too small and not wholly owned corporate real estate. It is because the main theories of FM, such as strategic facilities management and space planning etc, cannot be implemented in these buildings.

In Hong Kong, PM approach has been practiced for a long time in managing both multi-owned properties and wholly owned properties. In theory, FM approach has many other functions that can benefit property owners especially for the corporate real estate owners. Does FM approach really more suitable than PM approach for corporate property owners in managing their properties? The following table summarized the perspectives between the PM approach and FM approach in managing built facilities.
Comparison between PM and FM in managing built facilities




Items


Property Management


Facilities Management



Management
Objective


Upkeep the value of assets


Raise the value of assets by effective utilization of assets



Characteristic


Management of on-site issues


Strategic planning
(i.e. Facilities Strategic Planning)



Main Aim


Maintenance & repair issues


Raise the productivity & customer satisfaction by best use of facilities



Focus


Defective & problematic facilities


All fixed assets



Management Style


Static (Good condition is the target)


Dynamic (frequency of use)



Time


Maintain facilities in as-is status


Maintain facilities as expected life cycle



Management Content


Ensure the facilities in good condition by utilize minimum cost


Maximize the efficiency while minimizing the cost by energy saving, environmental protection, and facilities flexibility.



Responsive Unit


Various departments with different functions


Multi-disciplinary facilities manager



Role of Manager


Housekeeper


Decision-maker

Facilities Management = Property Management + Building Services Management (ie. those engineering technical stuff)

So Facilities Management has a bigger job scope, which means more troubles for the staff, but higher overall efficiency from management point of view.