Help!!!!!!About Service marketing的問題
回答 (2)
2006-11-10 11:06 pm
✔ 最佳答案
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The meaning of negatively skewed is:
mode > median > mean
most satisfaction scores is negatively skewed because mode > mean,
most people score higher than mean
2006-11-11 9:44 am
Because people tends to conservative in rating a company satisfaction scores.
收錄日期: 2021-04-23 15:50:51
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