急!星期一要交!!!

良好溝通的要素:
1. Find an appropriate place
2. Use straightforward and simple languages
3. Provide feedback system
4. establish a variety of channels
5. draw receiver's attention
6. Reduce status difference
7. Organize social gatherings
8.Provide education and training
9.Reinforce the message
10. Restructure the organizatiom
11. Top management commitment


普遍阻礙溝通的原因:
1.Langauage difference
2.Use of jargon
3.Poor physical environment
4.Distrust
5.Screening
6.Geographical distance
7.Layers of management
8.Overload information
9.Emotions of senders and receivers
10.Inappropriate channels or media