Organization behavior( 10 marks)

A working group (some times it is confused with the concept of a team, team members usually have complementary skills with a precise goal for achieving high performance of a task and project) is a collection of people who work in the same area or have been drawn together to undertake a task but do not necessarily come together as a unit and achieve significant performance improvement.
The benefits of grouping people together are to provide the opportunity of: (1) sharing and exchanging total resources of skills, talents, information and energy; (2) obtaining a greater diversity of those resources; (3) allowing all members with an opportunity to learn skills from the peers of diversity and mentors while doing for the continual improvement of working quality in decision making and other work skills as under a learning organization environment; (4) help socializing new members, controlling individuals’ behavior and facilitating organizational performance, innovation and change;(5) satisfying personal needs, such as affiliation and esteem; (6) other needs are met as group members receive tangible organizational rewards that they could not have achieved by working themselves alone; (6) group members can provide one another with feedbacks and harmonies for example, the staff of R&D, finance and human resources, among they may know one another that what is the major limitation during a product development process; and how to identify opportunities for growth and development such as provide them training, coaching, and mentoring.

Grouping people to work together will have many benefits as mentioned above rather than problems arisen, however it might also create conflicts of interests among individuals in a group. Managing these conflicts is first priority job of a group manager or leader. Conflicts will hurt the performance of a group, whereas high performance norm together with high cohesiveness of group members results to high performance of a group that the manager must maintain by any his/her tactics. The activities of orientation, frequent socializing, group meeting, lobbying, counseling with the group members; and presenting challenges from other groups, publicizing the group success to outsiders and rewarding its members fairly by the group manager or leader can help eliminate the problems. However, groupthink and bias decision must be avoided by the techniques of the devil’s advocacy and dialectic inquiry to counteract the so called expert’s plans.

Have you ever tried to read the classical textbook on Organizational Behaviour ny Robbins or have it searched on the internet. You would probably get the best answers. Please act on your own to explore knowledge!